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Umunezero wo kugendana konti yawe

Waba wifuza gukoresha konti yawe aho waba uri hose, waba wicaye mu rugo iwawe, ku kazi, wasohokanye n’inshuti, cyangwa se mu mahanga?

Wireba kure kubera ko GTBank yagutekerejeho. Ubu ni uburyo bufite ikoranabuhanga rigezweho, bukaba buzagufasha kubona serivisi za banki ku rugero rungana na 90%, kandi byose bigatungana hadaciyeho n’isegonda.

Ibirango

  • Uburyo bworoshye bwo gukoresha konti yawe, aho waba uri hose ku isi.
  • Amakuru y’ibikozwe byose uyabona ako kanya.
  • Umutuzo wo gukoresha konti wibereye iwawe cyangwa se mu kazi.
  • Umutekano usesuye mu gihe cyose ukeneye guhahira kuri interineti.
  • Uburyo bworoshye bwo kugera kuri serivisi za banki.
  • Byose ni ubuntu.
  • Amahirwe yo gukoresha konti yawe amasaha 24 kuri 24, nta nkomyi.

Umwihariko

  • Kohereza amafranga kuri konti zawe (isanzwe cyangwa kuzigama) ndetse no kohereza mu zindi banki.
  • Irebere amafranga usigaranye ndetse n’uko yakoreshejwe (ushobobora no kwikorera print).
  • Kwishyura amazi, umuriro, ifatabuguzi rya TV, ndetse no kohereza amafranga ku Nshuti n’abavandimwe.
  • Kwishyura viza zo mu mahanga (Amerika, Canada, Uburayi...)
  • Kwishyura itike y’indege.
  • Kohereza amafranga mu mahanga (uwoherejwe ayabona mu madovize akoreshwa iwabo).
  • Kwihindurira pasiwadi no gushyira umwirondoro ku gihe.
Injira mugukoresha Bank kuri interineti

Ibibazo

Icyo usabwa nta kindi uretse kuba ufite login na pasiwadi.

Keretse gusa mu gihe habayeho imirimo yo gutunganya ibyuma (maintenance), n’aho ubundi iyi serivisi ikora amasaha 24 kuri 24.

Konti zose ziri muri GTBank.
Uramutse utabasha kubona konti zawe, wagana ishami rya GTBank rikwegereye cyangwa se ugahamagara muri GTCONNECT.

Ibisanzwe:

  • Kureba amafranga asigaye.
  • Kureba uko konti yakoreshejwe (ushobora no kwikorera print).
  • Gushyira (update) umwirondoro wawe ku gihe.
  • Guhindura pasiwadi.

Gukoresha amafranga:

  • Kohereza amafranga kuri imwe muri konti zawe za GTBank, cyangwa mu zindi banki.
  • Kwishyura ibikorwa binyuranye nk’amazi, umuriro...
  • Gusaba agatabo ka sheki, kwemeza sheki cyangwa kuyihagarika.
  • Guhagarika ibitarakorwa (haba muri GTBank cyangwa izindi banki).

Icya mbere wakora ni ukuduhamagara mu gihe waba wibagiwe pasiwadi yawe.

Ushobora kandi no kugana urubuga rwacu, www.gtbank.co.rw, ugakurikiza amabwiriza:

  1. Jya ahanditse “Internet Banking” use nk’ushaka kwinjiramo bisanzwe.
  2. Andika user ID yawe noneho ukandi kuri “Forgot your Password”.
  3. Urahita woherezwa kuri paji igufasha guhabwa pasiwadi nshya.
  4. Subiza ibibazo by’ibanga bakwereka (ibi ni ibibazo wahisemo ubwo wafungura konti kuri interineti) noneho ukandi “Continue”.
  5. Pasiwadi nshya irahita yoherezwa kuri email yawe. Urasabwa kuyibika kure ku mpamvu z’umutekano wa konti yawe.

Mu gihe wakumirwa inshuro eshatu, urasabwa guhamgara GTBank ukavugana n’inzobere mu ikoranabuhanga.

  • Injira muri konti yawe ukande ahanditse “Self-Service”.
  • Kanda kuri “Change Your Password”.
  • Shyiramo pasiwadi nshya wifuza.
  • Yisubiremo noneho ukande kuri “Submit”.
  • Urahita wakirwa na paji yerekana ko igikorwa cyo guhindura pasiwadi cyagenze neza.

Ni ukwibuka ko pasiwadi nshya itangira gukora winjiye muri sisteme (logon) ubutaha.