We wish to draw your attention to the circulation of scam e-mails by fraudsters requesting customers to update their accounts records by clicking links to spurious internet banking websites. These emails also request customers to provide other sensitive information about their ATM personal identification numbers (PIN).
If you receive or have received such mails please ignore as they do not originate from Guaranty Trust Bank (Rwanda) plc. However, if you have responded to such mails and provided any confidential account information, please notify us immediately by calling Tel: +250 788 316 660, +250 788 149 620, or email us at firstname.lastname@example.org.
To ensure the confidentiality of your transactions, always log on to our Internet Banking site via our website www.gtbank.co.rw and look for the secure gold padlock icon either on the lower right corner of the page or on the address bar verifying the site as the valid Guaranty Trust Bank (Rwanda) plc Internet Banking site.
Please remember that your account user ID and password are confidential and should not be disclosed to anyone.
Thank you for choosing Guaranty Trust Bank (Rwanda) plc.