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Complaints & Enquiries
Complaints & Enquiries
Please complete the required form below to get in touch with us.
Enquiries
Complaints Form
Your Name*
What should we call you?
Your Email Address*
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Your GTBank Account Number
Your Enquiry*
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Complaint Category*
Category
Cards
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Card Type*
Card Type
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Card Complaint Type*
Complaint Type
PIN (Tries Exceeded)
PIN (Forgotten)
Duplicate Charge on same Transaction
Declined Payment
Suspected Fraud (Local)
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Card hotlist
Other
What problem are you having with your card?
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Your GTBank Account Number
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Are you a GTBank account holder?
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Your GTBank Account Number
10-Digit NUBAN
ATM Complaint Type
Complaint Type
Dispense Error (GTBank)
Dispense Error (Other Bank)
Retracted Card
Deposit Error
Other
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Internet Banking Complaint Type
Complaint Type
Token
User ID
Secure Email
Suspected Fraud
Erroneous Transfer
Failed Bill Payment
Other
What problem are you having with internet banking?
Your Name*
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Your Phone Number*
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Mobile Banking Complaint Type
Complaint Type
Erroneous Transfer
Failed Bill Payment
Other
What problem are you having with mobile banking?
Your Name*
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Your Phone Number*
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Your GTBank Account Number*
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Your GTBank Account Number
Your Name*
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Investment Card Type
Card Type
Fixed Deposit
Treasury Bills
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Investment Complaint Type
Complaint Type
Booking Instruction
Renewal
Liquidation
Bid Instruction
What problem are you having with investment?
Your Name*
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Your Email Address*
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Your Phone Number*
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10-Digit NUBAN
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Bank 600 Complaint Type
Complaint Type
Payment/Transfer Failure
Account Debited but Service not Rendered
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Whistle Blowing Complaint Type
Complaint Type
Customer Fraudulent Behaviour
Staff Misconduct
Service Provider Malpractice
Other
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Your GTBank Account Number
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Your Name*
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Phishing URL*
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Are you a GTBank account holder?
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