Do you want to experience banking from the comfort of your home, at work or abroad?
The GTBank Internet Banking launches you into a world without limits. It is a robust channel designed with the state-of –the-art technology that gives you unlimited access to your accounts and allows you conveniently perform over 90% of your bank transactions online real-time.
With Internet Banking, you can, enjoy the convenience of managing your finances quickly and easily at a time that suits you. You can bank safely and securely – at work, home or abroad.
To access the GTBank Internet Banking Services, you must have your login details (User ID and Password).
Except during scheduled maintenance periods, our Internet Banking services can be accessed 24 hours a day, 7 days a week from anywhere in the world. It is simply the 360 banking experience.
You will have access to all your accounts domiciled in Guaranty Trust Bank.
If you are unable to view all your accounts, kindly contact our all center GTCONNECT or visit any of our branches.
Basic Transactions: (These services are automatically profiled)
Cash Based transactions: (These functions are enabled on request only)
If you have forgotten your Password you can call our contact center.
Alternatively, you can visit our website www.gtbank.co.rw and follow these steps below:
1. Locate the Internet Banking tab and click on the login button
2. Enter your user ID and select the “Forgot your Password” link.
3. You will be directed to the Password reminder page.
4. Enter the answer to your secret question and select the continue button.
5. For security reasons you are advised to safeguard your Password.
If you have been locked out following 3 unsuccessful login attempts, you will be required to call contact center to speak to an Agent.
*Following authentication, your Password will be re-set and a new one sent to your registered email address. You are advised to safeguard your login details to prevent unauthorized access to your account.
To change your default Password to one that you can easily remember you will need to:
The new Password takes effect the next time you logon to the internet banking platform.
Should you require further assistance, please call our Contact Centre.