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Home
Personal Banking
Personal Banking
Personal Banking Overview
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Accounts
Accounts Overview
Savings & Investment Accounts
Savings & Investment Accounts
Savings & Investment Accounts Overview
Savings Account
Smart Kids Save (SKS)
Easy Savers Account
GTCrea8 Student Account
Fixed & Tenured Deposits
Instant Account
Current Accounts
Current Accounts
Current Accounts Overview
Current Account
Domiciliary Account
Seniors Account
Cards
Cards
Cards Overview
MasterCard Debit Cards
MasterCard Debit Cards
MasterCard Debit Cards Overview
Classic MasterCard
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Private Banking Overview
Tailored Products
Tailored Products
Tailored Products Overview
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`Fixed & Tenured Deposits
Premium Services
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Credit Facilities
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Why Choose GTBank?
Services
Services
Services Overview
Banking Services
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Banking Services Overview
Financial Advisory
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Funds in Transit
MoneyGram Money Transfer
Remittance Services
RIA Money Transfer
Treasury Bills
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Foreign Currency Transfer
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Bank 600
GTCollection
Internet Banking
Secure Token
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Guaranty Trust Money Transfer (GTMT)
Statement by Email
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ATM
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Cards
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Services
Services
Services Overview
Internet Banking (GeNS)
GTCollection
Security Token
WorldRemit
Banker's Acceptances
Cheque Writing
Funds & Portfolio Management
Loan Syndication
Money Market Instruments
Foreign Currency Transfer
Overdraft Facilities
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Please complete the required form below to get in touch with us.
Enquiries
Complaints Form
Your Name*
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Your Enquiry*
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Complaint Category*
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Card Type*
Card Type
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Card Complaint Type*
Complaint Type
PIN (Tries Exceeded)
PIN (Forgotten)
Duplicate Charge on same Transaction
Declined Payment
Suspected Fraud (Local)
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Card hotlist
Other
What problem are you having with your card?
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Your GTBank Account Number
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Are you a GTBank account holder?
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Your GTBank Account Number
10-Digit NUBAN
ATM Complaint Type
Complaint Type
Dispense Error (GTBank)
Dispense Error (Other Bank)
Retracted Card
Deposit Error
Other
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Internet Banking Complaint Type
Complaint Type
Token
User ID
Secure Email
Suspected Fraud
Erroneous Transfer
Failed Bill Payment
Other
What problem are you having with internet banking?
Your Name*
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Mobile Banking Complaint Type
Complaint Type
Erroneous Transfer
Failed Bill Payment
Other
What problem are you having with mobile banking?
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Your GTBank Account Number
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Investment Card Type
Card Type
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Investment Complaint Type
Complaint Type
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What problem are you having with investment?
Your Name*
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Bank 600 Complaint Type
Complaint Type
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Account Debited but Service not Rendered
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Your Phone Number*
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Whistle Blowing Complaint Type
Complaint Type
Customer Fraudulent Behaviour
Staff Misconduct
Service Provider Malpractice
Other
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Your GTBank Account Number
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Your Name*
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Phishing URL*
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